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We want you to love your Glevrix purchase. Please read our policy carefully before ordering.

Damaged or defective items: If your item arrives damaged, defective, or incorrect, we will cover all costs. Please inspect your order upon reception and contact us within 48 hours at support@glevrix.com with photos of the damage. We will send a replacement or issue a full refund at no cost to you.

Change of mind returns: If you change your mind or are not satisfied with your purchase, you may return the item within 90 days of receiving it. To be eligible the item must be in the same condition as received, in its original packaging, with proof of purchase. The customer is responsible for all return shipping costs.

To start a return contact us at support@glevrix.com. Items sent back without first requesting a return will not be accepted.

European Union: If merchandise is being shipped into the EU, you have the right to cancel or return your order within 14 days for any reason. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.

Refunds: Once we receive and inspect your return we will notify you. If approved, you will be refunded on your original payment method within 10 business days. If more than 15 business days have passed since approval contact us at support@glevrix.com.

Non-returnable items: Items purchased with gift cards are not eligible for return.